These Subscription Terms govern the supply of the Edunison software service. They apply to every order placed with us in English. Where an order is placed in Turkish, the Turkish "Mesafeli Satış Sözleşmesi" on this site governs instead. By placing an order, you confirm that you have read and accepted these Terms and that the person accepting them is authorised to bind the organisation named in the order.
1. Parties and definitions
Supplier:
Polatof Yapı Üretim Sanayi Ticaret Anonim Şirketi, a joint stock company incorporated in the Republic of Türkiye ("Polatof", "we", "us"), trading as Edunison.
Registered address: Şirinevler Mah., Meriç Sk. Özgül No:17 İç Kapı No:11, 34188 Bahçelievler/İstanbul, Türkiye.
MERSIS: 0732198180300001 · Tax ID: 7321981803 (Kocasinan Tax Office) · Trade registry: Istanbul Chamber of Commerce, No. 1028656.
Contact: support@edunison.com · +90 555 650 41 11.
"Customer" means the school, course provider or other organisation named in the order. "Service" means the Edunison school and course management software made available over the internet, including the modules the Customer has ordered. "Customer Data" means all data the Customer or its users enter into or generate in the Service. "Order" means the electronic order form the Customer completes and confirms.
The Service is supplied for the Customer's business or professional purposes. It is not offered to consumers, and consumer-protection rules that assume a consumer buyer do not apply to it.
2. The Service
We grant the Customer a non-exclusive, non-transferable right to access and use the Service during the subscription term, for its own internal purposes, for the number of institutions and branches stated in the Order.
Each Customer receives its own account and a dedicated subdomain. Customer Data is kept logically separate from that of every other customer.
The subscription covers the core platform plus the add-on modules selected in the Order. The feature scope in force is the one published on edunison.com at the time of the Order.
Updates and technical maintenance are included. We may change, add or remove features, but we will not materially reduce the core functionality the Customer has paid for during a paid term.
We provide the Service with reasonable skill and care and aim for high availability, but we do not commit to a specific uptime percentage unless a separate service level agreement is signed. Planned maintenance is carried out, where practicable, outside ordinary school hours.
3. Fees, taxes and invoicing
Fees are those shown in the Order. Subscriptions are billed annually in advance. The invoicing currency is the one stated in the Order.
Fees are exclusive of taxes. Turkish VAT is added where it applies. Customers established outside Türkiye are responsible for any import VAT, reverse-charge accounting, withholding or other tax due in their own jurisdiction; where withholding is imposed, the amounts payable to us shall be grossed up so that we receive the sum we would have received without it.
Payment is made by credit or debit card through our payment institution, iyzico. We do not receive or store card details.
We issue an invoice within seven (7) days of payment and deliver it electronically.
Late payment. If an invoice is not paid when due we may, after giving fourteen (14) days' written notice, suspend access until payment is received. Statutory default interest applies.
4. Activation and term
The Service is delivered digitally; there is no physical delivery. Performance begins when the Customer's account and subdomain are activated.
Activation is completed within three (3) business days of payment being confirmed.
The subscription term is one (1) year from activation.
The subscription renews for further one-year terms only with the Customer's agreement; we ask before each renewal and we do not charge a renewal automatically without it. Renewal fees are those in force on the renewal date.
5. The Customer's responsibilities
Keeping account credentials confidential, and ensuring that each user has their own account. The Customer is responsible for acts and omissions of its users as if they were its own.
The accuracy and lawfulness of Customer Data, and compliance with data protection law in respect of the individuals whose data it enters — including having a lawful basis and giving the notices those individuals are owed.
Obtaining any consent that its own national law requires before entering data about children.
Using the Service in accordance with applicable law, including export control and sanctions rules, and not: reselling or providing the Service to third parties without our written agreement; reverse engineering, decompiling or copying it except as mandatory law permits; attempting to gain unauthorised access to other customers' data or to our infrastructure; uploading malware; or using the Service to store content that is unlawful.
6. Intellectual property
We and our licensors own all intellectual property rights in the Service, its software, design and documentation. Nothing in these Terms transfers any of those rights to the Customer; the Customer receives only the right of use described in section 2.
The Customer owns all rights in Customer Data. The Customer grants us the limited right to host, copy, transmit and display Customer Data only as needed to provide, secure and support the Service.
If the Customer sends us feedback or suggestions, we may use them to improve the Service without obligation or payment.
7. Data protection
In respect of Customer Data about students, parents and staff, the Customer is the controller and we are the processor. We process such data only on the Customer's documented instructions, as set out in our Privacy Policy and in any data processing agreement the parties sign.
In respect of the Customer's own account, contact and billing data, we are the controller.
We maintain the technical and organisational measures described in our Privacy Policy, keep our personnel under confidentiality obligations, use only the sub-processors listed there, and assist the Customer with data subject requests, breach notification and impact assessments to the extent it reasonably requires.
On termination we return or delete Customer Data within thirty (30) days at the Customer's choice, except where retention is required by law.
Our Data Processing Agreement applies to that processing and forms part of these Terms. It is published at /legal/dpa and no separate signature is required.
**We do not offer the Service to customers established in the European Economic Area or the United Kingdom.** We are established in Türkiye, which is not covered by a European Commission adequacy decision, and we have not appointed a representative in the Union under Article 27 GDPR. An institution established in the EEA or the UK should not subscribe; if one does, we may decline or terminate the subscription and refund the fees paid for the unused remainder of the term.
8. Confidentiality
Each party shall keep confidential any non-public information it receives from the other that is marked confidential or that a reasonable person would understand to be confidential, use it only for the purposes of these Terms, and protect it with at least the care it applies to its own confidential information. This does not apply to information that is or becomes public without breach, was already lawfully known, is independently developed, or must be disclosed by law — in which case the disclosing party shall, where lawful, give prior notice.
9. Warranties and disclaimers
We warrant that we will provide the Service with reasonable skill and care and that we have the right to grant the rights in these Terms.
Save for that warranty and for anything mandatory law does not allow us to exclude, the Service is provided "as is". We do not warrant that it will be uninterrupted or error-free, that it will meet requirements we have not agreed in writing, or that it satisfies the education, accounting or record-keeping rules of any particular jurisdiction — the Customer is responsible for determining that the Service fits its own regulatory obligations.
10. Liability
Neither party excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence, or for any other liability that cannot lawfully be limited.
Subject to that, and to the maximum extent permitted by law:
Neither party is liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of business or loss of goodwill, however caused.
Each party's total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the fees paid or payable by the Customer under these Terms in the twelve (12) months preceding the event giving rise to the claim.
The Customer remains responsible for maintaining its own records as its national law requires; our liability for loss of Customer Data is limited to using reasonable efforts to restore it from the most recent backup available to us.
11. Indemnity
We shall defend the Customer against a third-party claim that the Service, used in accordance with these Terms, infringes that third party's intellectual property rights, and pay damages finally awarded, provided the Customer notifies us promptly, gives us control of the defence and reasonable assistance. If such a claim is made, we may at our option modify the Service, obtain a licence, or terminate the subscription and refund the fees for the unused part of the term.
The Customer shall indemnify us against claims arising from Customer Data or from its use of the Service in breach of section 5.
12. Suspension and termination
Either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice; or immediately if the other party becomes insolvent or ceases to trade.
We may suspend access immediately where necessary to protect the security or integrity of the Service or another customer, or where required by law. We will restore access as soon as the cause is resolved and will tell the Customer why.
On termination, the right to use the Service ends, any fees accrued become due, and section 7 governs the return or deletion of Customer Data. Sections 6, 8, 9, 10, 11 and 14 survive termination.
13. Force majeure
Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disaster, war, civil unrest, epidemic, strike, failure of public telecommunications or of a hosting provider, or an act of a public authority. The affected party shall inform the other and use reasonable efforts to mitigate. If the event continues for more than sixty (60) days, either party may terminate without liability, and the Customer is entitled to a refund of fees for the unused part of the term.
14. Governing law, jurisdiction and language
These Terms are governed by the laws of the Republic of Türkiye, excluding its conflict of law rules and the United Nations Convention on Contracts for the International Sale of Goods.
The courts and enforcement offices of Istanbul, Türkiye, have exclusive jurisdiction over any dispute arising out of or in connection with these Terms. This does not deprive a Customer of the protection of mandatory provisions of the law of the country in which it is established, where such provisions apply notwithstanding a choice of law.
These Terms are concluded in English, and the English text governs orders placed in English. The Turkish text on this site governs orders placed in Turkish. Where a Customer receives both, and the two conflict for the same order, the language in which the order was placed prevails.
15. General
**Assignment.** Neither party may assign these Terms without the other's written consent, except to a successor of all or substantially all of its business.
**Notices.** Notices to us go to support@edunison.com and to the registered address above; notices to the Customer go to the contact address in the Order. Email is sufficient for all notices other than notices of termination or of a legal claim, which must also be sent in writing.
**Changes.** We may amend these Terms for new orders and renewals at any time by publishing the amended version here. Changes do not apply to a running paid term unless the Customer agrees or the change is required by law.
**Entire agreement.** These Terms, the Order, the Privacy Policy and the Cancellation and Refund Policy are the whole agreement between the parties on this subject and replace any earlier understanding. Nothing limits liability for fraudulent misrepresentation.
**Severability and waiver.** If any provision is held unenforceable, the rest remains in force. A failure to enforce a right is not a waiver of it.