Everything that passes the school’s door and phone goes on record. Pre-registrations and exam applications from your own website land in the same list — no incoming request depends on who happened to see it.
The front office is the school’s sales line: every record here makes your conversion rate measurable.
Every phone call, information request and admission conversation is kept in one place. Management can see how many people were given information, how many candidates were spoken to again, and how many of those conversations turned into an enrolment.
The benefit: It tracks where the enrolment process stands, notices missed candidates, and measures the school's enrolment performance more soundly.
The caller's name, phone number, what they wanted information about, who they spoke to before and the conversation notes are all on record. A follow-up note and a reminder can be created for people who need to be called back.
The benefit: No time is lost on 'Did this parent call before? Who spoke to them? What was discussed?', and people who need a call back are not forgotten.
Requests for information made from the website, by phone or at the school are recorded. An enquiry no longer depends only on the memory or notes of whoever took it.
The benefit: The parent does not have to repeat the same information over and over, receives more organised responses, and the enrolment process feels more professional.
From the first phone call to the face-to-face meeting, and from the follow-up call to the final enrolment, the candidate's journey can be followed.
The benefit: You can see which candidate is at which stage; warm leads are not lost and fewer enrolment opportunities slip through.
Try this module right now with the live demo accounts; a short call is all it takes for your institution’s own setup and price.
